We are here to help
Help with RETIRE READY™
A few quick answers, and a real person if you still need one.
My access code will not work
Check the code with whoever invited you — codes are not case sensitive, but spaces and dashes matter. You can also continue without a code; your results and report are exactly the same.
The assessment will not load
Close the page, check your connection and open it again. Your answers are saved securely as you go, so you will return to where you left off on the same device.
My progress looks missing
Use the same device and browser you started on. If you cleared your browsing data or switched device, email us and we will help you pick things up again.
My report will not open or download
Try again from the results page, and if you are on a phone check that downloads are allowed. If it still will not open, email us and we will send it to you.
I did not receive an email
Look in your spam or promotions folder first. If it is not there after a few minutes, email us from the address you used and we will resend it.
Still need help?
Email the Financial Bloom Academy™ team and we will come back to you. Please never send bank details, account numbers or passwords.
support@financialbloomacademy.com